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A: Main
July 9, 2025
PSO warns area residents of fraudulent utility calls

Residents in the Okmulgee area are being warned of a scam involving fraudulent calls, emails and even in-person visits from individuals posing as representatives of Public Service Company of Oklahoma (PSO). The utility provider alerts customers across the state to remain vigilant as scammers attempt to extort immediate payments under false pretenses.

— Key Warning Signs

• PSO will never call demanding immediate payment. If you receive such a call, it is a scam.

• Scammers may claim your service will be shut off unless you pay immediately.

• They may contact you by phone, email, or even show up at your home or business.

— What to Do If Contacted

• Phone Call: Hang up immediately.

• Email: Delete the message without replying.

• In-Person Visit: Close the door and do not engage.

—

Stay Protected

• Keep your contact information current by visiting psoklahoma.com/account/settings to ensure PSO can reach you with legitimate alerts.

• Sign up for outage and billing notifications at psoklahoma.com/account/settings/notifications.

• Always verify your account through: – The official PSO App – The website: psoklahoma.com – Phone: Call PSO directly at 1-833-776-7697 -To learn more about utility scams and how to protect yourself, visit: psoklahoma.com/stopscams.

PSO, a unit of American Electric Power, serves nearly 575,000 customers in Oklahoma. The company urges citizens not to fall for these high-pressure tactics and to spread the word to help protect others in the community.

If you believe you’ve been targeted or scammed, contact local law enforcement and report the incident to PSO immediately.

— About PSO

PSO, a unit of American Electric Power (Nasdaq: AEP), is an electric utility company serving nearly 575,000 customer accounts in eastern and southwestern Oklahoma, powering a cleaner, brighter energy future for its customers and 232 communities. Based in Tulsa, PSO has approximately 4,400 megawatts of diverse generating capacity that primarily includes wind and natural gas. It maintains and operates more than 20,000 miles of distribution lines and 3,800 miles of transmission lines and is one of the largest distributors of wind energy in the state. Public Service Company of Oklahoma was recognized by the Edison Electric Institute with an Emergency Response Award in January 2025. Find news releases and other information at www.PSOklahoma.com. Connect with us on Facebook, X (formally Twitter), NextDoor and Instagram @PSOklahoma.

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